问答题Passage 5 ● Read the memo and the email below. ● Complete the form at the bottom of the page. ● Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. AFT CLEANING SERVICES LTD To: Liz Smith, Supervisor From: Peter Broadbent, Manager I got this email yesterday from Collins Ltd in Mill Lane. Could you fill in a new client form for them? Our new radio advertisement seems to have worked, as this is the fifth person who has contacted us! From Paul Tomkins [p.tomkins@collins.co.uk] To Peter Broadbent [p.broadbent@aftclean.com] Sent 15 January 200216:46 Subject Our telephone call on 14 January I can confirm that we would like to employ AFT to clean our new branch at 7 Dawson Street. I’m not sure how many cleaners or what hours we will need. Please ring Sue Potts, my secretary, to arrange terms. This contract is to begin from 25 January. NEW CLIENT DETAILS
问答题
Passage 5 ● Read the memo and the email below. ● Complete the form at the bottom of the page. ● Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. AFT CLEANING SERVICES LTD To: Liz Smith, Supervisor From: Peter Broadbent, Manager I got this email yesterday from Collins Ltd in Mill Lane. Could you fill in a new client form for them? Our new radio advertisement seems to have worked, as this is the fifth person who has contacted us! From Paul Tomkins [p.tomkins@collins.co.uk] To Peter Broadbent [p.broadbent@aftclean.com] Sent 15 January 200216:46 Subject Our telephone call on 14 January I can confirm that we would like to employ AFT to clean our new branch at 7 Dawson Street. I’m not sure how many cleaners or what hours we will need. Please ring Sue Potts, my secretary, to arrange terms. This contract is to begin from 25 January. NEW CLIENT DETAILS
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问答题Practice 1 Discussion—about 5 minutes In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic. For two candidates Program for New Staff Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss and decide together: ● why poor time management can become a major problem in companies. ● what procedures could be adopted to ensure that time is managed effectively.
问答题Do you think it is wise for a company to set a low price to attract customers? Why or why not?
问答题Practice 3 ● Look at the leaflet below. It shows a list of talks organized by a marketing association for its member. ● For questions 6-10, decide which event (A-H) is the most suitable for each person. ● For each question, mark one letter (A-H) on your Answer Sheet. ● Do not use any letter more than once. BA Marketing Association Events for March A Business to business marketing: secrets of successful networking B Improving e-marketing performance C Using market researchers—why and how D IT in presentations—what’s available and how to use it E Advertising, PR or Marketing— which is king F Making the appearance of products more attractive G Well trained staff—an important marketing tool H Tripton Motors, marketing success story 6. Eddie Smith’s director wants him to attend a talk on the benefits of updating employees’ marketing skills. 7. The product manager of Smiths Engineering wants to know about the effectiveness of computer graphics when giving talks to major clients. 8. Rachel Green’s company advertises mainly through magazines. But she needs to make more effective use of the company’s website. 9. An advertising trainee has read a research report on the importance of design and packaging and would like more information. 10. Computer services provider McDonald wants to find out about ways of making useful contacts in other companies.
单选题Different insurance companies charge almost the same prices for insurance policies.ARight.BWrong.CDoesn’t say.
单选题An advantage with one of the education projects is that the managersAare usually good teachersBrarely leave the companyCcan continue their careers
问答题Passage 9 ● Read the article below about time management. ● Choose the correct word to fill each gap, from A, B or C on the opposite page. ● For each question 29-40, mark one letter (A, B or C) on your Answer Sheet.Time management Until recently, books on how to manage your time at work were seen as a bit of a joke in the business world. Many were enjoyable to read (29)______ weren’t taken seriously. (30)______ told their readers to dress well, be positive, decide (31)______ they were going and then use (32)______ valuable minute to make sure they got there. One very successful book, first published twenty years (33)______ and still available in bookshops, is The One-Minute Manager. It tells the story of a keen young man who wants to learn (34)______ about how to be a top-performing executive. The authors believe that most people (35)______ the day putting (36)______ problems, or when they do try to solve (37)______ don’t do enough. According (38)______ the authors, having achievable targets should be a manager’s aim. Managers everywhere should read (39)______ book carefully, in order to benefit from (40)______ sensible advice. 29. A but B or C even 30. A It B They C We 31. A where B who C why 32. A some B. All C every 33. A before B. Ago C since 34. A lot B much C more 35. A spend B spending C spent 36. A. About B over C off 37. A them B these C those 38. A for B from C to 39. A the B one C. A 40. A their B his C its
问答题Passage 3 ● Read the health and safety guidelines. ● Choose the best sentence from (A-H) to fill each of the gaps. ● For each gap (9-14), mark one letter A-H. ● Do not mark any letter more than once. ● There is an example at the beginningHealth and Safety Guidelines Visual Display Units (VDUs) In order to eliminate risk to the health and safety of employees, appliances should be used in accordance with suppliers’ and manufacturers’ instructions. As far as is reasonably practicable, all appliances should be kept in a good state of repair. Any appliance which is consequently found to be faulty or potentially dangerous should, where possible, be immediately isolated from the electrical supply and reported to a supervisor. It is required by law that employees using VDUs should have regular breaks. (9)______ In both cases supervisors are responsible for ensuring that these breaks are observed. The company provides word processors which have been specially selected to provide a safe system of work and every effort has been made to ensure that they have been ergonomically designed. (10)______ This may be due to individual physical characteristics of the operator rather than the machine itself. In such cases, the company is obliged to take every action to improve the situation. All employees are expected to notify their manager about any discomfort experienced whilst using a word processor. (11)______. Where entries refer to eyesight, display screen users are entitled, upon request, to a free eye test, the cost to be met by the company. If a user is said by his/her optician to require frequent eye tests, the employer should meet the costs of all necessary tests. (12)______ Operators are otherwise entitled to one free eye test every twelve months unless there are exceptional medical circumstances which have arisen during the period between examinations. The development of office networks has resulted in modular configurations, comprising a number of interchangeable computers which may be easily moved around. (13)______ Moreover; employees should take care to ensure that no undue strain is caused through lifting in the wrong way. It is the responsibility of all employees to report accidents. (14)______ This may help prevent a more serious incident from happening in the future. A. Any such complaints should be recorded in the company’s Health and Safety log book. B. A supervisor should be notified immediately of all occurrences, however minor, so that appropriate action can be taken. C. These should be taken regardless of whether they follow a period of intense or occasional use. D. Attention is drawn to the possible dangers in seeking to carry too heavy a load. E. However, in some cases, the operation of such equipment can have an adverse effect. F. Hazards such as these must be reported immediately to the manager or and other person authorized to act on his or her behalf. G. This provision is restricted to situations where the need arises because of the employee’s work. H. For this reason, visual crisply equipment should be regularly checked for damage.
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