单选题An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()AThe agent is not in the team currently being viewed by the supervisor.BThe agent is not ready.CThe agent is not on a call.DThe agent is in Work State.
单选题
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()
A
The agent is not in the team currently being viewed by the supervisor.
B
The agent is not ready.
C
The agent is not on a call.
D
The agent is in Work State.
参考解析
解析:
暂无解析
相关考题:
does the idea of working abroad _____________ you? A. fond ofB.interest inC. appear toD. appeal to
All the other five planets ________.[A] always appear near the path of the sun[B] are moving in a way more complicated than the earth does[C] aren't moving around the sun as independently as the earth does[D] are moving around the sun at the same speed as the earth does
Cisco Clean Access ensures that computers connecting to your network have which of the following?()A、 No vulnerable applications or operating systemsB、 No viruses or wormsC、 Appropriate security applications and patch levelsD、 Current IPS signaturesE、 Cisco Security Agent
What can you install on IPCC Express to protect against worms, zero-day viruses, and other immediate security threats?()A、Microsoft Management Console B、Cisco Security Agent (headless agent) C、Cisco Security Agent Management Center D、Microsoft SQL Server 2000
Which three critical elements does the Cisco Integrated Security Solution incorporate?()A、Cisco Storage SolutionB、Cisco Threat Defense SolutionC、Cisco Trust and Identity Management SolutionD、Cisco Switching SolutionE、Cisco Content Networking SolutionF、Cisco Secure Connectivity
Which Cisco security tool can best determine it a Cisco ISR router is properly secured? ()A、 Cisco SDM Security AuditB、 Cisco Security MARSC、 Cisco Security Agent MCD、 Cisco Security IntelliShieldE、 CAN
Which functionality in the Cisco IOS software will enable a router to permanently act as a call agent for phones? ()A、Cisco CallManagerB、Cisco CallManger Express (CME)C、Cisco CallManager Gateway (CMG)D、Cisco CallManager Voice Gateway (CMVG)E、Media Gateway Control Protocol (MGCP)
How does the Cisco Security Agent proactively stop both known and unknown attacks?()A、 It reverse engineers and documents the attackB、 It looks subjectively at network traffic for abnormal flows of behaviorC、 It creates a signature and updates the network security policiesD、 It actively monitors all vulnerable areas of the network
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()A、10 seconds B、30 seconds C、45 seconds D、60 seconds
When would the Cisco Supervisor Desktop fail to show an agent that is logged in? ()A、The agent is not ready. B、The agent is not on a call. C、The agent is an IP phone agent. D、The agent is not in the team currently being viewed by the supervisor.
Which Cisco security software product mitigates Day Zero attacks on desktops and servers - stopping known and unknown attacks without requiring reconfigurations or updates on the endpoints?()A、 Cisco Secure Desktop (CSD)B、 NAC Appliance Agent (NAA)C、 Cisco SecurityAgent (CSA)D、 SSLVPN Client (SVC)E、 Cisco TrustAgent (CTA)
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()A、The agent is not in the team currently being viewed by the supervisor.B、The agent is not ready.C、The agent is not on a call.D、The agent is in Work State.
Which three are core server software components for IPCC Express?()A、CRS Engine B、recording C、Cisco Agent Desktop D、monitoring E、Cisco Supervisor Desktop
Which three Cisco CRS 4.0 components must be active on a Call Recording expansion server?()A、Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore B、Cisco Recording C、Cisco CRS Engine D、Cisco Monitoring E、Cisco CRS Node Manager F、Historical Reporting client
By which ways does remote monitoring allow the monitored call to be selected?()A、Agent Name B、Agent Extension C、application ID D、Media Group IDE、CSQ ID
Which two are valid agent interfaces for Cisco Unified Contact Center Express?()A、Macintosh workstation with Cisco IP Phone Agent B、Linux workstation running CAD with IP Communicator C、Linux workstation running CAD with Cisco Unified IP Phone 7960G D、Citrix Terminal running CAD with IP Communicator E、Citrix Terminal with Cisco IP Phone Agent F、Windows workstation running CAD with Media Termination option
What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? ()A、75 B、150 C、200 D、300
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()A、Premium only B、Enhanced and Premium only C、Standard, Enhanced, and Premium D、Cisco Unified Contact Center Express does not support embedded internet browser
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()A、The agent is logged in and is on the phone. B、The agent is logged in but is not on the phone. C、The supervisor is a participant in a phone call. D、The supervisor is not a participant in a phone call. E、The supervisor has barged in.
单选题How does the Cisco Security Agent proactively stop both known and unknown attacks?()A It reverse engineers and documents the attackB It looks subjectively at network traffic for abnormal flows of behaviorC It creates a signature and updates the network security policiesD It actively monitors all vulnerable areas of the network
多选题Which three of the following are licensed Cisco CRS 4.0 software products?()AIPCC Express (Standard, Enhanced, or Premium)BIP IVRCAuto AttendantDIPCC Express Cisco Agent DesktopEIP Queue ManagerFIP IVR Peripheral Gateway (PG)
单选题Which Cisco security software product mitigates Day Zero attacks on desktops and servers - stopping known and unknown attacks without requiring reconfigurations or updates on the endpoints?()A Cisco Secure Desktop (CSD)B NAC Appliance Agent (NAA)C Cisco SecurityAgent (CSA)D SSLVPN Client (SVC)E Cisco TrustAgent (CTA)
多选题What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()AThe agent is logged in and is on the phone.BThe agent is logged in but is not on the phone.CThe supervisor is a participant in a phone call.DThe supervisor is not a participant in a phone call.EThe supervisor has barged in.
单选题When would the Cisco Supervisor Desktop fail to show an agent that is logged in? ()AThe agent is not ready. BThe agent is not on a call. CThe agent is an IP phone agent. DThe agent is not in the team currently being viewed by the supervisor.
多选题Which three Cisco CRS 4.0 components must be active on a Call Recording expansion server?()ACisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent DatastoreBCisco RecordingCCisco CRS EngineDCisco MonitoringECisco CRS Node ManagerFHistorical Reporting client
单选题Which Cisco security tool can best determine it a Cisco ISR router is properly secured? ()A Cisco SDM Security AuditB Cisco Security MARSC Cisco Security Agent MCD Cisco Security IntelliShieldE CAN
单选题Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()APremium only BEnhanced and Premium only CStandard, Enhanced, and Premium DCisco Unified Contact Center Express does not support embedded internet browser