问答题Practice 8 ● Read this letter from Mr. Edward. The Manager Phoenix hotelDear Sir, I stayed at your hotel last week and was satisfied with the service. However, I have checked the bill again and I find that you have overcharged me. I paid $450 for three nights, but I think it should be$330.I would be grateful if you could send me a cheque for the difference—$120.Yours faithfullyD. Edward ● Write a reply to Mr. Edward: ● Apologising; ● Explaining how the mistake was made; ● Confirming you will send the cheque; ● Offering a special discount for his next stay. ● Write 60—80 words.
问答题
Practice 8 ● Read this letter from Mr. Edward. The Manager Phoenix hotelDear Sir, I stayed at your hotel last week and was satisfied with the service. However, I have checked the bill again and I find that you have overcharged me. I paid $450 for three nights, but I think it should be$330.I would be grateful if you could send me a cheque for the difference—$120.Yours faithfullyD. Edward ● Write a reply to Mr. Edward: ● Apologising; ● Explaining how the mistake was made; ● Confirming you will send the cheque; ● Offering a special discount for his next stay. ● Write 60—80 words.
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We have read your letter of the 8th inst. under the ()of Order No.25.A、captionedB、captioningC、captionD、captions
问答题Practice 11 ● Read this part of a letter from John Biggs, who is the president of a business club. As President of the Clifton Business Club, I would like to invite you to speak at our annual dinner on 5 July. The dinner which starts at 7.30 pm, will be held at the Mayflower Restaurant, Clifton. I hope that you are able to accept the invitation and would be grateful if you could give me the subject of your talk, so that I can include it on the invitations to our members. I look forward to receiving your reply as soon as possible. ● Write a letter to Mr. Biggs: ● accepting the invitation ● telling him the subject of your talk ● asking how long the talk should be ● enquiring whether accommodation will be arranged for you. ● Write 60-80 words on your Answer Sheet. ● Do not include postal addresses.
问答题Practice 6 ● Read this part of a letter your boss has received from Mrs. Collins, a conference organizer. I am writing to ask if you would like to attend a seminar on 17 March and give a speech on business issues. Accommodations and the use of a car will be provided. If you could come, please confirm the subject of your speech and the standard of accommodations you would need. I look forward to hearing from you. ● Your boss has asked you to reply to the letter, accepting the invitation. ● Accepting the invitation; ● Giving out the subject of your boss’s speech; ● Explaining why your boss is interested in this subject; ● Reserving a hotel room. ● Write about 60-80 words.
问答题Practice 3 ● Read this part of a letter below from Tim McDonald, the Marketing Manager of one of your business partners. You showed interest in our latest products. We would be pleased to offer demonstration on these products either at our factory or in you own workplace. ● Write a letter to Mr. McDonaid: ● Asking him to deliver a presentation at your workplace; ● Explaining why their products interest you; ● Suggesting a possible date. ● Write 60—80 words.
问答题Practice 10 ● Read this part of a letter from the conference organizer at Greenwood Conference Centre. Thank you for your enquiry about conference facilities at Greenwood. I enclose a brochure containing further details of the accommodation and conference facilities which I mentioned on the phone. I am now able to confirm that Greenwood is available for up to 40 participants on the weekends of 20-22 April and 5-7 May 2001. Please do not hesitate to contact me if you require any further information. ● Write a letter to Mr. Stanton, the conference organizer: ● informing him which dates you would like to book ● telling him how many participants there will be ● giving details of the type of accommodation required ● asking him to confirm the cost of the weekend. ● Write 60-80 words on your Answer Sheet. ● Do not include postal addresses.
问答题Practice 9 ● Your company delayed the delivery of an order due to lack of stock from the supplier. You must try to persuade the customer to do with the sample shirts which are not completely satisfactory. ● Write a letter to Mr. Harrison: ● Apologizing for your late delivery; ● Explaining the reason; ● Telling him goods are already on the way. ● Write about 60—80 words.
问答题Practice 14 ● You work for an advertising agency as the Project Consultant. You have received the following letter from Ms. Reeves, the PR Manager of your client, ABC Consulting Co.Dear Mr. Bridges, I am writing to you to propose a meeting with you on the 15th. At the proposed meeting, I would like to discuss with you how to organize an advertising campaign for our clients. I would like to have your advice on having an appropriate budget for such a project. Please let me know if you will be avail- able for the proposed meeting. I look forward to hearing from you soon.Sincerely,Marianne ReevesPR ManagerABC Consulting Co. ●Write a letter to Ms. Reeves: ● apologizing for being unable to attend the meeting ● explaining why you cannot attend the meeting ● suggesting another date (make it reasonably soon) ● asking her to contact your secretary to confirm the appointment ●Write 60-80 words Dear Ms. Reeves,
问答题Practice 3 You have read the job advertisement below in a newspaper and you want to apply for the job. Write a letter of application to the manager of the company, Mr. Meed, giving all the necessary personal information. You should write approximately 100 words. Do not sign your own name at the end of your letter. Use“Wang Lin” instead. You do not need to write the address.
问答题Practice 2 Read the job advertisement below from a newspaper and suppose you want to apply for the job. Write a letter of application, giving all the necessary personal information. You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead.
问答题Practice 1 ● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this. ● Write the letter to the customer: ● explaining the reason for the delay, ● apologizing for the delay, ● offering some measures to make up for the delay.
问答题Practice 1 ●You work for a company which is going to buy a set of equipment from China, You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefore you decide to advertise for two experienced translators as soon as possible. ● Write a short note to Mr. Max Remington, the Public Relation’s manager. Ask for an advertisement for two translators. ● Explain the reason. ● Mention your urgency. ● Write 30-40 words on your Answer Sheet.
问答题Practice 5 ● You company receives a complaint letter from a client for misplacement of the materials needed for their meeting. You are asked to write a reply to the letter. ● apologizing for the inconvenience caused to the client, ● explaining the reason for the misplacement of the materials, ● suggesting ways of dealing with the incident. ● Complaint letter from Mr. Edwin Dear Sirs, Thanks to the inefficiency of your staff, the fall meeting of the Capitol City Peronnel Directors Association was a big disappointment. As you know, the materials were misplaced by some one there and were never found (they arrived here today from your hotel). The entire program was built around these materials; and, as a result, we had to improvise, which proved to be a sorry mess. Your statements for $ 988.65 arrived today, and I am tempted not to pay it. In any event, it would seem that we are entitled to some kind of discount for the inconvenience we were caused by your staff. I expect an explanation from you before I make payment. Yours faithfully, Tom Edwin
问答题Practice 1 You have read the following advertisement on the Morning Post, an English newspaper. Write an application letter to the hotel manager. Your letter should include: (1) reasons for your application (2) a request for an interview You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write the address.
问答题Practice 1 You have received the invitation below, but you will not be able to attend the party. Write a letter to Mr. Smith, explaining the reason why you cannot go and how you plan to make up for it. You should write approximately 100 words. Do not sign your own name at the end of the letter. Use “Wang Lin” instead. You do not need to write the address.
问答题Practice 3 ● Your company has put an advertisement on a local newspaper to recruit a manager for an overseas subsidiary, an applicant has written to show interest in it. ● Write a letter to the applicant: ● introducing your corporate culture to him, ● defining the job responsibilities, ● terms and conditions of employment, etc.
问答题You recently entered a competition for learners of English. You have just received this letter from the organizers of the competition, on which you have written some notes. Read the letter carefully. Then write a reply giving the information requested and also covering the notes you have written in the letter. Write a letter of no fewer than 80 words in an appropriate style on the answer sheet. Do not write any addresses.
问答题Practice 4 ● Mr. White is going to order a large amount of commercial computers from your company. He also shows an interest in your company’s electrostatic copier, which is in the charge of Mr. Blair, your colleague. Mr. White would like to bring 8 samples and some specifications back home to make a trial sale. ● Write a note to Mr. Blair, one of your colleagues. ● Telling him the fact that Mr. White is interested in electrostatic copier. ● Mentioning the number he wants to have. ● Suggesting their direct contact. ● Write 30-40 words on your answer sheet.
问答题Practice 1 ● Your company ordered from Maximum Company 50 tables. But when the goods arrived, you found that the sides of nearly all the tables are badly scratched. The damage appears to have been caused by rough handling before dispatch. ● You are asked to write to Mr. Cooper, sales manager of Maximum, and complain about the damage. ● Write about 60—80 words.
问答题Practice 2 ● You are going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim. You have to delay the trip till July. ● Write a short message to Ms. Anne Foister, your secretary. ● Explain why you postpone your trip. ● Mention the date when Mr. Eiton Deland will arrive. ● Ask her to arrange your meeting. ● Write 30-40 words on your Answer Sheet.
问答题Practice 13 ● Miss Peters has placed an order with Mr. Frederic. This is the first order his company has ever got from her company. Mr. Frederic decides to keep this new customer and is thinking of increasing his company’s sales to her. ● Suppose you are a secretary of Mr. Frederic, he asks you to write this letter. ● Please write the letter. ● Write 60-80 words.
问答题Practice 2 ● A customer wrote a letter of complaint because he was overcharged when he checked out of your hotel. You have to ease his anger and disappointment in hopes of keeping him at your hotel again during his next visit. ● Write a letter to Mr. Sholes: ● Apologising for the mistake made by your side; ● Telling him how this happened; ● Offering compensations to the client. ● Write about 60—80 words.
问答题Practice 6 ● You are the factory manager of a car company. You are waiting for urgently needed components from your purchasing department. ● Write a note to Mr. Smith, the Assistant Purchasing Manager: ● Enquiring about the reason for the delay; ● Stating when the components are needed; ● Suggesting a meeting to discuss future deliveries. ● write 30-40 words.
问答题Practice 2 ● Recently your company is planning to bid for hosting an exhibition and now the manager of your company has asked you to write a letter to the organizing committee to introduce your company to them. ● Write a letter to introduce the details about your company. ● introducing the department structure and service, ● introducing previous exhibitions you have hosted, ● expressing your confidence in the success if you are permitted to host it.
问答题Practice 2 ● Look at the HR list below. It shows the titles of each person. ● For questions 6-10, decide who does these jobs. ● For each question, mark one letter A-H on your book. ● Do not use any letter more than once. A Mr. Brown Accountant E Mr. Harvers Clerk B Mr. Wright Buyer F Ms. Hampson Sales Representative C Mrs. Turnner Quality Controller G Miss Law Receptionist D Mr. Edwards Typist H Ms. Smith Marketing Manager 6. Who answers the phones and welcomes the visitors? 7. Who purchase the stationeries for the company? 8. Who works on the sales volume of the company? 9. Who looks at the company’s profits and costs? 10. Who makes sure the company’s products are well made?
问答题Practice 5You and your family are on holiday abroad. You are staying in a hotel, but you are not satisfied with some aspects of the accommodation. Write a letter to the hotel manager. In your letter, you should· introduce yourself· explain what is wrong with the hotel room, and· say what action you would like the hotel manager to take.Write at least 150 words.You do NOT need to write any addresses.Begin your letter as follows:Dear Sir or Madam,…